Heather Ahn is the program manager for the Korean Studies Program at the Walter H. Shorenstein Asia-Pacific Research Center (Shorenstein APARC). Before joining Shorenstein APARC, she worked in the computer industry, primarily in system software development. She was a software engineer (MTS) at Bell Labs and was a liaison for Korean high-tech companies in the United States. She received a bachelor's degree in computer science from the University of Minnesota and in political science from Ewha Women's University in Korea. Her graduate studies concentrated on information management systems.